Technical Support
Search for a quick answer in our database of over 1,000 help files at http://business.verizon.net/help.

Call our technical support representatives to discuss your problem at
888-649-9500, 24 hours a day.

If you were unable to locate the answer to your problem on this Web site, we
would appreciate your feedback so that we can improve the experience.
Please submit your comments with this survey form.

Reporting Abuse

Report spam or suspected phishing scams by emailing abuse@verizon.net . Responses are sent Monday-Friday, 8 a.m.- 8 p.m. ET.

To report suspected child pornography, send a complaint to abuse@verizon.net . Please include the words “child pornography” in the subject line.

Sales of Verizon Small Business Products and Services

Information on Verizon broadband services is available here.

For existing Verizon business customers, please contact our service representatives at
800-998-6181, Monday-Friday, 9 a.m. - 7 p.m. ET.

Business FiOS specialists are available at 800-998-6181.

If you would like to become a Verizon business customer, you may order services online.

Billing Questions and Account Changes

Log in to your account and access billing information and self-service tools on
the Account management page.

Call our service representatives for assistance at 888-649-9500, Monday - Friday,
8 a.m. - 9 p.m. ET.

If you are unable to use our self-service tools on this Web site to make
changes to your account, we would appreciate your feedback so that we can
improve the experience for other customers. Please submit your comments
with this survey form.

To send us correspondence via U.S mail, please use the following address:

Verizon Internet Solutions
P.O. Box 152212
Irving, Texas 75015-2212

Feedback

For feedback about your Verizon business broadband service, please submit your comments with
this form.

For feedback about the Verizon Small Business Center Web site, please submit
your comments with this survey form.

Other Verizon Web Sites

Consumer Web site for broadband customers: http://central.verizon.net

Verizon Corporate web site: www.verizon.com
Includes information in the following areas:

• Investor Relations
• Media Relations
• Consumer Sales and Service
• Small and Medium Business Sales and Service
• Large Business and Government Sales and Service
• Business Telephone and Other Services

Verizon Wireless: www.verizonwireless.com

Verizon For Medium Business: www.verizonmarketing.com

Verizon Business for Large and Government: www.verizonbusiness.com