Dated: November 28, 2006

General. Verizon Online's Privacy Policy provides that we will not release account information or information sufficient to identify a subscriber except under certain specific circumstances. Our Privacy Policy states:

"Verizon does not sell or disclose individually-identifiable information obtained online, or information about you or your account or service, to anyone outside of Verizon or its authorized vendors, contractors and agents unless you specifically authorize it, disclosure is required or permitted by law, required by court order, warrant or subpoena; requested by government officials with reasonable grounds to believe that the information is a communication of a computer trespasser; or deemed necessary by Verizon in its sole discretion to protect the safety, rights or property of Verizon or any other person or entity."

If you seek the identity of or account information about a Verizon Online subscriber in connection with a civil (as opposed to criminal) legal matter, you must serve Verizon Online with a valid subpoena at the address below and agree to compensate Verizon Online for our subpoena response services according to the terms of this policy.

Service of Civil Subpoenas. All civil subpoenas requesting Verizon Online Internet records (including subscriber information) should be directed to the address listed below.

NOTE: This address is only for Internet records. Verizon Online does not maintain and will not produce records or information relating to Verizon telephone records, either wireless or landline, or the records or information of other Verizon companies. Requests for records from other Verizon companies should be directed to that entity.

Verizon Online Contact: Custodian of Records (Civil)
                                    Verizon Online
                                    1880 Campus Commons Drive
                                    Reston, Virginia 20191

Notice to Subscribers, Response Time and Subscriber Objections. Upon receipt of a valid subpoena or other legal process, it is Verizon Online's policy to attempt to notify the subscriber whose information is sought via email or U.S. mail sent to the email address or location on file with Verizon Online. In non-emergency circumstances, Verizon Online will generally not produce the subpoenaed subscriber's identity information until approximately two weeks after receipt of the subpoena, unless legally required to do so. In the event a subpoena, court order or other legal process does not allow two weeks notice before disclosure of information, we will produce the information requested on the date set forth in the legal request that we receive. Subscribers objecting to the disclosure of their information should consult with an attorney. Verizon Online will disclose the information requested absent receipt of a document seeking a protective order or similar protection, as filed with an appropriate court, prior to the date on which Verizon Online's compliance with the legal request is due.

Fees for Subpoena Compliance. Verizon Online charges the following rates for compliance with civil subpoenas. We will invoice the person or entity submitting the subpoena following receipt and the subpoena proponent must make payment within 30 days from the date of receipt of our invoice. Checks should be made out to the legal entity to which the subpoena was directed (see Service of Subpoenas, above).

Verizon Online's subpoena compliance fees and charges are as follows:

$75.00 per hour for research
$22.00 per Federal Express
$0.25 cents per copy

Policies Regarding Email. Verizon Online is subject to the provisions of the Electronic Communications Privacy Act, 18 U.S.C. ?2701 et seq, which prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Furthermore, Verizon Online's Email servers retain Email for a period of only approximately 30 days after the Email has been read and left on our servers. After that time, the Email is automatically deleted. Unread and sent Email is preserved on our system for approximately 30 days. If a subscriber deletes any Email, that Email is automatically deleted hourly from the Verizon Online email system. In addition, Verizon Online subscribers may, at their election, download Email to their computer. Such Email is not preserved on Verizon Online's Email system.

Verizon Online reserves the right to request a copy of the complaint and any supporting documentation to indicate how Verizon Online's Email address is related to the pending litigation which underlies a subpoena.

To contact the Verizon Online Custodian of Records (Civil) please Email us at security@verizon.netwith the words "Civil Subpoena" in the Subject Line.