Verizon Wi-Fi allows you to connect to the Internet using your own laptop from thousands of Wi-Fi hotspots in airports, hotels, bookstores and more. This service is included free with all Verizon High Speed Internet for Business and FiOS Internet for Business plans.

Not a Verizon business broadband customer? Get more details on plan speeds, features and pricing, or check service availability, for High Speed Internet or FiOS.

Have More Questions?

See our Frequently Asked Questions to find out more about system requirements for your laptop, registering and installing software, finding and connecting to hotspots, and much more.

Find Wi-Fi Hotspots

To view where you can connect to the Internet for free, use the Verizon Wi-Fi Hotspot Directory. Hotspot search is easy–and accurate. You can search by state/region, city, and venue (airports, restaurants, hotels, etc.).

Important Note

Verizon Wi-Fi will not be available to customers located in the following areas after March 26, 2010:

• AZ, ID, IL, IN, MI, NV, NC (except Knotts Island), OH, OR, SC, WA, or WI.
• The following communities in California that border AZ, NV and OR:
  - Big River, Blythe, Coleville, Crescent City, Desert Center, Eagle Mountain,
  Earp, Felicity, Fort Dick, Gasquet, Klamath, Kneeland, Markleeville,
  Merced, Needles, Orick, Parker Dam, Ripley, Smith River, Topaz,
  Trinidad, Vidal and Winterhaven
• Crows-Hematite, VA
  

Going wireless is as easy as 1-2-3, and it’s free for eligible Verizon business Internet customers!

Step 1: Check your laptop 

Verizon Wi-Fi Connect is compatible with 32-bit versions of Windows XP and 32-bit and 64-bit versions of Windows Vista. Service Pack 3 is required for use with Windows XP.

Determine if you meet these system requirements by a right-click on “Computer” or “My Computer” from your desktop or the Start menu and select “Properties.” The system details will be listed under the “General” tab.

• Verizon Wi-Fi is not available for PDAs, phones, desktop PCs or Macs.
• Most late-model laptops have wireless capability, but if yours doesn't, you'll need to buy a wireless card.

Step 2: Register and download software

Go to business.verizon.net

• Click on "My Account" in the upper right corner of the page.
• Once you’ve signed in, look for the Verizon Wi-Fi link.
• Select “Verizon Wi-Fi Registration” and follow the prompts to create your Wi-Fi user name and password. Only primary Verizon Internet account holders can add a Wi-Fi account.
• If you’re not eligible, you can order new Internet service or upgrade your current plan.

Register and download software

Registration is quick and easy. You only need to add a Wi-Fi account to your primary Verizon Internet account.

• We'll verify that your laptop meets Verizon Wi-Fi system and speed requirements.
• Virtual Private Networks (VPN) may prevent a download of the Wi-Fi client. Please make sure you are on a public Internet connection during the download process.
• After your download is complete, you'll see a Verizon Wi-Fi Connect icon in your Windows task bar (bottom right of your laptop screen).

Step 3: Find a hotspot and connect

Three easy ways to find a Verizon Wi-Fi hotspot:

• Automatic alert - Whenever you're within a Verizon hotspot, the Verizon Wi-Fi Connect icon in your task bar will alert you with a pop-up screen and you can sign in and connect.
• Search offline - The Verizon Wi-Fi Hotspot Directory is downloaded with your Wi-Fi software so you can look for hotspots without being connected to the Internet. You can update the Directory whenever you're online by selecting the Verizon Wi-Fi icon and choosing "update"– so you'll always have the most recent hotspot list handy.
• Search online - Whenever you're online, you can sign in to the Verizon Small Business Center and select the "Find Verizon Wi-Fi Hotspots" link in the My Account / Wi-Fi section.

Connect to the Internet

• Once you know you're at a Verizon hotspot, look for the Verizon Wi-Fi Connect alert message on your screen or right-click the icon in your task bar, then select "Connect," enter your user name and password, and you're good to go.
• And remember, you'll need to stay fairly close to the hotspot—within about 150 feet—to keep a strong connection.
• Select the icon to disconnect from the Internet or to update the Wi-Fi Hotspot Directory on your laptop.